Clarins – Balm Body Lotion

If one or more products of your order does not satisfy you, you can exchange or return with ease within the 15 days following the receipt of goods. The product must be in perfect condition, accompanied by its original packaging and must not have been used or damaged.
IMPORTANT: the return only provides for reimbursement of the total amount of the articles rather shipment. The same goes for purchases with free shipping, in case a return is requested, shipping costs will still be calculated and then subtracted from the total purchase. Therefore, for the return, the purchase amount will always be calculated minus €6.9 for the shipment and any insurance cost.

Return Instructions : It packs as accurately as possible the product to protect it during transport (preferably using the same package in which you received the item), and send it to the address that we will provide you at the time of the request. Upon receipt of the package we will verify the product, whether the conditions for return are met we will refund through the same payment method used to purchase or shipment of a replacement product.